FAQ: Unbound Merino - The ultimate travel hack
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!
  1. Why doesn’t an Unbound T-shirt smell bad, even if I wear it for days or months at a time?

To understand why Unbound Merino doesn’t retain odour, it’s first important to understand why most shirts end up smelling after a wear or two. The sweat from your body doesn’t actually have any odour. But when it absorbs into materials like cotton, it becomes a breeding ground for bacteria - which is where those bad smells come from. Merino wool doesn’t give sweat the opportunity to develop bacteria because of how effectively it wicks the moisture away from your body. Merino constantly pulls sweat away from the body allowing it to evaporate. This keeps you dry and keeps your shirt from smelling bad.

We have put our product to the test like you wouldn’t believe. We have tried to find the limits of how many wears our clothing could handle before absolutely needing a wash and we haven’t found that limit yet.

Here is an example of what one of our prototype shirts has gone through without a single wash:

Worn 46 days in a row without exception

  • In that 46 days worn in the gym around 6 or 7 times through heavy cardio (testing the product was the motivation for the gym more so than sheer discipline)

  • Worn twice in the sauna (we meant it when we said we took this to the limits)

  • Worn to bed some nights and stayed on the body right through the day

  • Taken to Shanghai, Bangkok and Koh Tao, Thailand and worn daily in sweltering 40 degree weather. (see our Indiegogo video)

All of the above was done without a wash. It never smelled. Not even slightly.

It’s important to note that whenever it was worn and heavily perspired into, it was hung up to air out and dry off before being put back on. Nobody wants to wear a wet shirt, and it does need to air out so that the moisture wicks away and bacteria isn’t formed. When alternating between 2 or 3 shirts over a trip, you can go months without a wash with ease.

  1. Can I wear Unbound underwear everyday without a wash?

This is one of the more awkward questions to answer… The short answer is yes. Absolutely. But that’s assuming you keep yourself clean. Catch our drift? Unlike cotton underwear, these will wick away moisture and prevent any odour causing bacteria so they can be worn for many days without a wash. That said, life happens so use your judgement and refresh these with a quick hand wash and air dry as frequently as you require.

  1. Where is your clothing made?

Our shirts and underwear are made in facilities in Hangzhou and Jiaxing, China and our socks are made in our hometown of Toronto, Canada.

  1. When I do wash my Unbound Apparel, what are the care instructions?

Your shirts, socks and underwear can be washed in a regular washing machine at a normal or cool temperature setting. Use regular detergent and avoid fabric softener. We prefer to hand wash because it’s easier and quicker (when travelling) but the choice is yours.

IMPORTANT: DO NOT TUMBLE DRY. After a wash, ring out the water and lay your clothing flat on a towel to air dry, flipping periodically. Don’t leave directly in the sun to dry.

  1. Where will your clothing ship from?

All orders will ship from Toronto, Canada.

  1. When can I expect my order to arrive?

All orders will ship within 6-8 weeks from the last day of the campaign. Shipping within Canada should take 3-5 days from the date of shipment, In the US should take 5-7 days and international orders should take around 3-4 weeks.

  1. What if my order just doesn’t fit right?

We are happy to offer exchanges if your clothing doesn’t fit right. Just send your order back to us within 15 days and we’ll send the right size.

  1. Wool sounds itchy, is Merino wool itchy?

Not at all. It feels completely different to the touch than the traditional wool you’re thinking of. It’s light and soft on the skin and with it’s moisture wicking properties it maintains that smooth feel all day, even when you perspire while wearing it.

  1. Why do you need to run an Indiegogo campaign to launch?

We love the product we developed, and made it to fill our own need. Indiegogo is our way of sharing the idea with the world and raising the funds to meet our minimum order quantities with the manufacturers. We hope it resonates with you because we know you will love the product as much as we do.

  1. Why can’t I select my sock size?

We have only a one size fits all sock with elasticity to accommodate various sizes and widths.

  1. I purchased twice and only see the survey for one purchase?

This is likely due to the date of your second purchase. Backerkit only sends out the survey once 10 days have passed since your purchase.

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Current Estimated Shipping Date: September 2016

Last Updated At: 08/30/16
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